EmailSentry™ ClickOnce Installation Instructions

  1. Close Outlook.
  2. Do not install as Administrator. If more than one user uses the PC, you should install the Add-In as each user.
  3. Click this installation link to tell your browser to download the installation program.
  4. If you are using Microsoft Edge browser:
    1. If it says "setup.exe was blocked because it could harm your device,"
      Edge blocked setup.exe
      or
      Edge blocked setup.exe
    2. click the See More (if there) then the three dots, then click Keep.
    3. If it says "This app might harm your device",
      Edge setup.exe might harm
    4. click "show more" above the Delete button, then click "Keep anyway".
      Edge setup.exe might harm
    5. On the Downloads screen, click the top setup.exe
      Edge downloads
      (click to enlarge)
  5. If you are using Chrome browser:
    1. If you are asked "What do you want to do with setup.exe from CheckTLS.com?", choose Run
    2. If setup.exe automatically downloads, when it finishes, click once on it at the bottom of your screen
  6. If you get this popup click More Info at the end of the text.
    Windows protected your PC: More info
    (click to enlarge)
  7. If you get this popup, be sure the Publisher is SecurEmail LLC and click the Run anway button.
    Windows protected your PC: Run anyway
    (click to enlarge)
  8. Agree to any other terms or "Are you sure" questions
  9. If you have not done so yet, run the custom setup.exe you downloaded by clicking it at the bottom of your browser window. Be sure to only click it once.
    (click to enlarge pictures)
    Run Setup.exe
  10. Some anti-malware programs will warn you about running a program from the Internet. As long as the publisher is "SecurEmail LLC, you can safely run the download.
    Other anti-malware programs will stop the setup and ask you to send it to them for analysis. Do that and after a few minutes they will tell you it is safe and let you try the install again.
    (click to enlarge pictures)
    AVG protected your PC
  11. After you authorize your anti-malware software, allow Windows to run the Setup.
    (click to enlarge pictures)
    Windows protected your PC: More info Windows protected your PC: Run anyway
  12. As long as the publisher is SecurEmail LLC it is safe to authorize and install the program.
    (click to enlarge pictures)
    Publisher has been verified The Microsoft Office customization was successfully installed
  13. Start Outlook.
  14. If you receive a message that an Add-In took too long to start and was disabled, click the option to "Always Enable".
    You can always uninstall the Add-In if it takes too long to start after this first time.
  15. EmailSentry is fully functional as long as your Primary Account (usually the first or only address in your Outlook) is licensed.

Troubleshooting

Troubleshooting information is available here.